Our Privacy Policy – How We Protect and Use Your Personal Information

What Information We Gather and Why We Do It

We collect a range of user information for the following key purposes:

• To help you register and maintain access to your account;
• To provide service updates, communicate with you, and share relevant information;
• To allow user-generated content like forum discussions and reviews to be displayed;
• To respond to inquiries, enforce our platform's rules, and prevent misuse or illegal activity.

Our Approach to Cookies and Tracking Technologies

This section explains how we utilize cookies on our platform, what types we use, and how they affect your experience. By continuing to browse our site, you agree to our cookie practices as detailed below.

Purpose and Functionality of Cookies

We use cookies for different functions, classified as follows:

Ways We Collect Your Information

Depending on how you use our website, we may obtain information from multiple sources:

How We Use and Protect Your Personal Details

While using our website or tools, you may be asked to share information that could personally identify you. This data is collected solely for communication and service optimization.

Examples of data we may collect:

• Your email address
• First and last name
• IP address
• Activity data related to how you use our services (e.g., content creation or usage logs)

All personal data collected is securely stored and handled with strict confidentiality. We do not sell or share your personal details with third parties without your consent unless required by law.

How We Utilize the Information We Collect

At EasyBoard.AI, we process your personal data for a variety of essential purposes:

• Service Delivery & Monitoring: To operate, manage, and monitor our platform to ensure everything works smoothly.
• User Account Management: Your account details enable access to features and tools available to registered users.
• Fulfilling Agreements: We use your information to fulfill and manage service-related transactions, including any contract or purchase you've entered into with us.
• Communication Purposes: To reach out via email for product updates, security notices, or other necessary service-related information.
• Marketing & Recommendations: Occasionally, we may send you information about services or offers similar to those you've used, unless you've opted out.
• Responding to Inquiries: To handle your support tickets, questions, and user-generated requests efficiently.
• Improving Our Services: We may analyze aggregated data to identify trends, optimize user experiences, and enhance our marketing and content strategies.

How Long We Keep Your Information

We retain your personal information only for as long as necessary to serve the purposes outlined in this policy. Data may be kept longer if required to comply with legal duties, resolve disputes, or enforce agreements and policies.

Our Approach to Information Security

To protect your personal data, we implement a range of administrative, technical, and procedural safeguards. Access to personal data is limited to authorized personnel following strict internal guidelines. We also encourage users to be proactive in protecting their own data online.

Email Communications & Promotions

We may use your contact details to send newsletters, updates, promotional materials, or other information we believe may interest you. You can opt out anytime by clicking the “unsubscribe” link in our emails or contacting us directly.

Handling of Payment Information

We work with trusted third-party providers to manage all payment processing. We do not store or retain your credit card details – this information goes directly to the external processor and is subject to their privacy policies. These processors comply with PCI-DSS standards, ensuring the secure handling of payment data.

Your Data and the GDPR: Legal Grounds for Use

We handle personal data in accordance with the General Data Protection Regulation (GDPR) based on one or more of the following legal justifications:

• Consent: You've explicitly allowed us to process your data for specific purposes.
• Contract Fulfillment: Your data is required to establish or manage a contract with us.
• Legal Requirement: Processing is necessary for us to meet regulatory obligations.
• Vital Interests: In rare cases, we may process data to protect your safety or that of others.
• Public Task: If data processing is in the public interest or tied to a legal authority.
• Legitimate Interest: When it supports our reasonable business goals, provided your rights aren't infringed.

If you're unsure about the specific legal basis that applies to your data, we're happy to provide clarification.

Your GDPR Rights

If you're located within the European Union, you are entitled to the following data protection rights:

• Access Your Data: Request a copy of your stored personal information.
• Limit Processing: Request temporary or permanent restrictions on how we use your data.
• Correct Your Details: Ask us to fix or complete inaccurate personal information.
• Object to Processing: Decline certain types of data use, including marketing.
• Erase Your Data: Request deletion when the data is no longer necessary for its original purpose.

External Website Links

Our platform may include links to external websites not controlled by us. If you click on one of these links, you'll be directed to another site. We advise reviewing the privacy policy of any third-party site, as we are not responsible for their practices or content.

Privacy Policy Updates

We may revise this Privacy Policy from time to time. Any updates will be published on this page with an updated “Last Updated” date at the top. In some cases, we may notify you by email or display a prominent message within the service before changes take effect.

We recommend checking this page regularly to stay informed about how we handle your personal information.